Shona 101 Privacy Policy — Your Data, Our Responsibility

By using the Shona 101 platform, you are considered to have fully read and accepted this Privacy Policy ("Policy"). If you have any questions, support@shona101.comContact us at.

1 Introduction

Shona 101 is an online gaming and Sports Betting platform built for players in Bangladesh. We believe your personal data is a valuable asset, and protecting it is our ethical responsibility. This Privacy Policy explains what information Shona 101 collects, how it is used, and the steps we take to keep your data secure.

Our Privacy Policy is built on complete transparency. Rather than complex legal language, we aim to explain everything in plain, simple terms so every user understands their rights. Shona 101's Privacy Policy is prepared in accordance with applicable laws in Bangladesh and international data protection standards.

This Policy applies solely to Shona 101's own platform. Third-party services or applications are governed by their own separate privacy policies.

2 Data Collection

Shona 101 collects your information through three main sources: details you provide during registration, data collected automatically while you use the platform, and documents submitted for identity verification (KYC).

We only collect information that is necessary to operate our services. No excessive or irrelevant data is requested. All collected data is stored on secured servers and accessible only to authorized personnel.

3 Data Usage

Shona 101 uses collected data for specific, legitimate purposes. Every reason your data is used is clearly stated below:

• Account Management: To handle registration, verify logins, and keep your account secure.
• Payment Processing: To process deposits and withdrawals accurately and to prevent fraud.
• Customer Support: To resolve your issues quickly and effectively.
• Promotional Communications: With your consent, we may send you emails or SMS messages about bonuses, offers, and updates.
• Legal Obligations: To comply with applicable laws and meet regulatory requirements.
• Service Improvement: To analyze user experience and improve the platform.
• Responsible Gaming: To detect unusual gaming patterns and alert users when necessary.

We never sell your data to advertisers. You can unsubscribe from promotional messages at any time.

4 Data Sharing

Shona 101 does not share your information with third parties — except in specific, necessary circumstances, which are clearly outlined below:

• Payment Provider: Shared with mobile banking services such as bKash, Nagad, and Rocket solely for transaction processing.
• Game Provider: Minimum data necessary to operate games with licensed game providers.
• Law Enforcement: To comply with lawful orders from Bangladeshi courts or regulatory authorities.
• Audit & Review: To verify platform fairness with independent auditors — without disclosing personal identity.

5 Cookie Policy

The Shona 101 website uses cookies to enhance your experience. Cookies are small data files stored in your browser that help the platform recognize you on future visits.

• Essential Cookies: Essential for maintaining login sessions and ensuring platform security.
• Performance Cookies: To measure platform speed and performance — no personal data is collected.
• Functional Cookies: To remember your preferences, such as language and theme.
• Analytics Cookies: To analyze user behavior and improve our services — anonymized data only.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features. A cookie consent notice is displayed on your first visit to the site.

6 Data Retention

How long Shona 101 retains your data depends on the type of information and applicable legal requirements. All data is retained while your account remains active. Upon account closure:

• Transaction records: Retained for up to 7 years as required by law.
• KYC documents: Retained for up to 5 years after account closure.
• Gaming Logs: Deleted after the dispute resolution period expires.
• Contact Information: Deleted within 1 year when no longer needed.

After the specified retention period, data is securely deleted or anonymized in a way that makes identification impossible.

7 Your Rights

Every registered user on Shona 101 holds the following rights regarding their personal data:

• Right to Access: You may request to know what information Shona 101 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data where no legal obligation requires us to retain it.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Data Portability: You may request a copy of your data in a standard, portable format.
• Right to Object: You may object to marketing communications or profiling at any time.

8 Security Measures

Shona 101 uses industry-standard security technologies to protect your data. While no technical system is 100% impenetrable, we maintain the highest level of protection available:

• 256-bit SSL/TLS encryption — applied to all data transfers.
• Regular security audits and penetration testing.
• Two-Factor Authentication (2FA) support.
• Access Control — data is accessible only to authorized personnel.
• Automatic alerts and account lockout upon detection of suspicious login activity.
• Data backups are taken regularly and stored in encrypted offsite storage.

In the event of a data breach, we will notify affected users within 72 hours and take all necessary steps.

9 Minor Protection

Shona 101 is strictly for users aged 18 and above. We do not knowingly collect information from minors. Age is verified during registration and confirmed through the KYC process.

• If a user is confirmed to be a minor, their account is closed immediately.
• Any data found to belong to a minor is deleted immediately and in full.
• Parents are advised to use parental control software.

If you believe a minor has registered by mistake, please support@shona101.comand let us know. We'll take prompt action.

10 Policy Updates

Shona 101 reserves the right to update this Privacy Policy at any time. Users will be notified via their registered email or through a platform notice before any changes take effect. For significant changes, at least 14 days' advance notice will be given.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. If you object to the new policy, you may request account closure.